Techinfo India

IT SUPPORT & CONTRACT

This contract covers the equipment, software and services listed in the table below. This list may be updated at any time, with agreement from both the client and supplier.

LEARN MORE

About us

Introduction

This IT support contract describes the services that Techinfo India (‘the client’) will  receive from Dell, Lenovo,HP,Acer (‘the supplier’). This contract should be read alongside the service level agreement (SLA) that applies  to it. The SLA describes what levels of service are acceptable and what penalties will apply should the supplier fail to meet them. 

Purpose 
The client depends on IT equipment, software and services (together: ‘the IT system’) that are maintained and supported by the supplier. This IT support contract sets out how the IT supplier will provide maintenance and support services for the IT system. It describes for which items the supplier will provide support, what activities it will perform, and how the client can expect problems with the IT system to be handled. 

Our services

What we do

Analysis

Donec id elit non mi porta gravida at eget metus id elit mi egetine. Fusce dapibus

  • Responsive Web Design
  • E-commerce
  • App & Icon Design
  • Logo & Brand Design
  • Mobile Development
  • UI/UX Design

Strategy

Donec id elit non mi porta gravida at eget metus id elit mi egetine usce dapibus elit nondapibus

  • Analysis & Consulting
  • Email Marketing
  • App & Icon Design
  • Responsive Web Design
  • Social Networking
  • Documentation

Social media

Donec id elit non mi porta gravida at eget metus id elit mi egetine usce dapibus elit nondapibus

  • Display Advertising
  • App & Icon Design
  • Analysis & Consulting
  • Google AdSense
  • Social Media
  • Google/Bing Analysis

Marketing

Donec id elit non mi porta gravida at eget metus id elit mi egetine. Fusce dapibus

  • Google AdSense
  • Social Media
  • Google/Bing Analysis
  • Google AdSense
  • Social Media
  • Analysis & Consulting

Work process

Step by step

Sed feugiat porttitor nunc, non dignissim ipsum vestibulum in. Donec in blandit dolor. Vivamus a fringilla lorem, vel faucibus ante. Nunc ullamcorper, justo a iaculis elementum, enim orci viverra eros, fringilla porttitor lorem eros vel odio.

Step 1. Analysis

Sed feugiat porttitor nunc, non dignissim ipsum vestibulum in. Donec in blandit dolor. Vivamus a fringilla lorem, vel faucibus ante.

Step 2. Creative concept

We strive to embrace and drive change in our industry which allows us to keep our clients relevant.

Step 1. Analysis

Sed feugiat porttitor nunc, non dignissim ipsum vestibulum in. Donec in blandit dolor. Vivamus a fringilla lorem, vel faucibus ante.

Step 2. Creative concept

We strive to embrace and drive change in our industry which allows us to keep our clients relevant.

Sed eget aliquet nisl. Proin laoreet accumsan nisl non vestibulum. Donec molestie, lorem nec sollicitudin elementum
tristique senectus et netus et malesuada fames ac turpis egestas.

Our projects

We are the
best

Responsibilities
      Key supplier responsibilities 

The supplier will maintain and supportthe IT system used by the client. Additionally, the supplier will: 
- Ensure relevant software, services and equipment are available to the client in line with the service level agreement (SLA) that accompanies this contract.
-Respond to support requests as described in the SLA — and within reasonable time, in any case.
-Do its best to escalate and resolve issues in an appropriate, timely manner.
-Maintain good communication with the client at all times.

Key client responsibilities

The client will use the IT system covered by this contract as intended. Additionally, the client will: 
-Notify the supplier of issues or problems in a timely manner.
-Provide the supplier with access to equipment,software and services for the purposes of maintenance, updates and fault prevention.
-Keep the supplier informed about potential changes to its IT system. For example, if staff are to begin connecting their own mobile devices to the company network, the supplier may be able to adjust its services accordingly.
-Maintain good communication with the supplier at all times. 

Activities
The supplier will perform a number of specific activities for the client. Details of  these activities are described in the table below, along with the purpose and frequency of each. 

How we work

Do all the best

Sed feugiat porttitor nunc, non dignissim ipsum vestibulum in. Donec in blandit dolor. Vivamus a fringilla lorem, vel faucibus ante. Nunc ullamcorper, justo a iaculis elementum, enim orci viverra eros, fringilla porttitor lorem eros vel odio.

Agency Search

Quisque rhoncus euismod pulvinar. Nulla non arcu at lectus. Vestibulum ipsum vestibulum velit.

Management & Marketing

Quisque rhoncus euismod pulvinar. Nulla non arcu at lectus. Vestibulum ipsum vestibulum velit.

Coaching & Planning

Quisque rhoncus euismod pulvinar. Nulla non arcu at lectus. Vestibulum ipsum vestibulum velit.

Consultation Services

Quisque rhoncus euismod pulvinar. Nulla non arcu at lectus. Vestibulum ipsum vestibulum velit.

OUR OFFERS

BEST Support FOR YOU

Sed feugiat porttitor nunc, non dignissim ipsum vestibulum in. Donec in blandit dolor. Vivamus a fringilla lorem, vel faucibus ante.Nunc ullamcorper, justo a iaculis elementum, enim orci viverra eros, fringilla porttitor lorem eros vel odio.

OUR CLIENTS

WHO WORKS WITH US

Sed eget aliquet nisl. Proin laoreet accumsan nisl non vestibulum. Donec molestie, lorem nec sollicitudin elementum
tristique senectus et netus et malesuada fames ac turpis egestas.

CONTACTS

OUR CONTACTS